Subscription & Cancellation Policy

Last updated: August 2026

Our VIP Membership is a recurring subscription program offered by Zanac LLC. This policy explains how the membership works, including trial periods, billing, cancellation, and membership refunds.

14-Day Complimentary Trial

Eligible customers may receive a complimentary 14-day VIP Membership trial with their purchase. During the trial period, members may access the available VIP Membership benefits without being charged a membership fee. If you do not wish to continue your membership, you must cancel before the end of the 14-day trial period to prevent the membership from continuing as a paid subscription.

Recurring Billing

After the 14-day complimentary trial ends, the VIP Membership will automatically continue as a recurring subscription unless canceled before the trial ends. The applicable membership fee will be charged automatically to the payment method on file at the beginning of each billing period. Membership charges and applicable billing information will be communicated to customers as part of the membership enrollment process.

VIP Membership Benefits

While your VIP Membership is active, you may receive benefits such as:

  • Exclusive member pricing on eligible products

  • Special offers and promotions

  • Access to member-only benefits

  • Other benefits or offers that may be communicated to members from time to time

Membership benefits are available only while the membership remains active and in good standing.

How to Cancel

You may cancel your VIP Membership at any time. To cancel your membership, use our Membership Cancellation page or contact us at Contact@zanac-llc.com. If you cancel during the complimentary 14-day trial, the membership will end without a membership fee being charged for the trial. If you cancel after a membership payment has already been processed, your cancellation will prevent future recurring charges but will not automatically refund the previously processed membership charge. Refund requests for membership charges are handled separately in accordance with our Return & Refund Policy.

Membership Refunds

If you believe a VIP Membership charge was made in error or would like to request a refund for a membership fee, you must contact us at Contact@zanac-llc.com within 30 days of the applicable membership charge. Refund requests are reviewed individually. Membership benefits that have already been used, including member pricing or discounts applied to purchases, may be taken into account when reviewing a refund request. Approved refunds will be issued to the original payment method in accordance with our Return & Refund Policy.

Membership Cancellation and Future Charges

Canceling your membership prevents future recurring membership charges. Cancellation does not affect orders or purchases that were completed while your membership was active, and it does not automatically provide a refund for previously processed membership charges.

Pausing Your Membership

We do not currently offer a membership pause feature. If you no longer wish to maintain your VIP Membership, you may cancel it. You may choose to enroll in the membership again in the future if it is available.

Changes to Membership

We may update the membership benefits, terms, or pricing from time to time. If we make a material change to the membership terms or pricing, we will provide appropriate notice before the change takes effect.

Contact Us

If you have questions regarding your VIP Membership, billing, cancellation, or refunds, please contact us:

Email: Contact@zanac-llc.com

Phone: +1 (425) 541-4623

Hours: 9am – 5pm EST, Monday – Saturday 

Zanac LLC

30 N Gould St, Sheridan, WY 82801, USA